Please complete the RMA form and email it to firstname.lastname@example.org. We will assign an RMA number and return it to you to include with the shipment of your device. If you have any questions, include them in your email. The address to ship the device can be found at the bottom of the RMA form. Be sure to fill out one form per device if you have multiples. Do not ship the device in without a copy of the RMA after the number is assigned to it.